Free Audit

4 Simple Steps

You engage us on a “no savings – no fee” basis. If we do not reduce your rate liability you do not pay us anything. If we do, then you only pay us a percentage of the savings we secure for you.

Even better, you only pay us when you appeal has been concluded and the savings made.

So, how do you get started and what is involved? There are 4 simple steps

  1. You can call us on 08000 710 014 to discuss your current rate demand or contact us here, or by email at
  2. If we believe there is potential to challenge your Rating Assessment, then we will visit you to inspect your building and to allow you to decide whether you are happy for us to act as your agent. At that point we will agree our terms of engagement with you in writing, the sooner we receive your instructions – the closer you are to your refund!
  3. The Rating Appeal process commences with a proposal made in writing and served on the Valuation Office Agency. It will be a matter of some months whilst the appeal is held in the VOA’s queue and then negotiations will commence. You may rest assured that your case will be bolstered and greatly assisted with examples of helpful Tribunal precedents and comparable settlements from our extensive case library to negotiate the lowest revised assessment for you.
  4. Savings! Once the revised Rateable Value or certificate is transmitted by the VOA to the Council, the refund will processed. We will check your revised business rates statements and make sure you have received the full savings and interest owing to you. Only when these savings have been confirmed will you be required to pay our fees.

The difference; unlike the valuation consultants that ring you and try and persuade you that you are overpaying by thousands of pounds each year, we at are very mindful that there are equal amounts of instances where properties are under-assessed and appeals may result in an increase.  We never serve an appeal without inspecting and measuring the property first, we are conservative and will not start the appeal process where there is an obvious danger of an increase.